Return/Store Credit

***PLEASE NOTE***

There are no refunds. Store credit only. 

  • You have 7 days after you receive your item(s) to be eligible for a return. 
  • Several types of items are exempt from being exchanged. All bodysuits, accessories, swimwear, Holiday and sale items are FINAL SALE. To complete your return, we require a receipt or proof of purchase.
  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
  • You will be responsible for paying for your own shipping costs for returning your item(s) unless the item received was damaged. Shipping costs are non-refundable, you will only be credited for the product(s).
  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We DO NOT guarantee that we will receive your returned item. 
  • Return address is as follows:
SHAI 
120 E 8th Street Suite #705
Los Angeles CA 90014